Deep understanding of all aspects of CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to our client’s requirements and specific business needs.
There is always a need of new approach in building corporate CRM strategies like self-service tools, electronically-managed relationships and personalization of online consumer experience.
We work in a process that helps us to get an effective CRM system.
As CRM covers all aspects of the company’s relationship with its customers, our CRM solutions helps companies address a variety of CRM implementation issues in areas like customer retention, account management, campaign management or call center interactions. We help them devise strategies to increase revenue, productivity and customer satisfaction. These strategies are then brought to life by carefully choosing the right package solution, orchestrating a pinpoint execution, and providing post go-live support and end user training.
We not only provide you with complete CRM solutions but also guide you through all the stages of the solution implementation, give you a sound advice and help you select and implement the right strategy for your organization.
We help you enhance and share your existing information with your customers, suppliers and employees which are based on the most up-to-date technologies used worldwide. Our experts will help you to select the right components of the future CRM system that are important for your business:
- Lead Qualification & Tracking
- Contacts and Accounts Management
- Campaigns Scheduling and Tracking
- Team Management and Tasks Distribution
- Document Circulation Management
- Catalog Management
- Integrated Collaborative Tools
- Customer Support Tools
- Data Analysis and Multi-level Reporting