Research shows that the cost of acquiring a new customer is five times the cost of retaining an old one. And hence it is important that your customer interaction is managed in the best possible way.
Mehta Inc.’s Customer Interaction Services are tailored to provide superior customer interaction and hence leverage every customer relationship to the fullest. Our portfolio includes a whole gamut of customer facing offerings including 24/7 customer support through voice (in-bound and out-bound calls), e-mail and web mediums, telemarketing services and telemarketing outsourcing, technical support services and employee IT helpdesk services.
Mehta Inc’s customer interaction services are well suited for SME’s as well as large enterprises. Many eCommerce portals, business owners, social media sites find our outsourced non-voice customer interaction services ideal and cost effective.